服务条款

一、接受条款

访问或使用 rovante（"本服务"）即表示你已阅读、理解并同意本条款及隐私政策、法律政策。若你不同意，请停止使用。若你代表机构使用，你确认有权代表该机构接受本条款。

二、服务说明

• 本服务提供 AI 对话、深度研究、文献检索、笔记同步、文件阅读与文档生成等功能。
• 服务目前处于测试阶段（Plus 测试会员），功能、模型、配额与界面可能随时调整、暂停或下线。
• 我们可能因维护、安全、第三方依赖或不可抗力中断服务，不承诺无中断运行。
• AI 输出由概率模型生成，可能不准确、不完整、过时或带有偏见，不构成专业建议。

三、资格与账户

• 你须年满 16 岁，并具备订立合同的法律能力。
• 本服务通过 Rova 统一账户登录。你负责保管账户凭证，并对账户下的全部活动负责。
• 你应提供真实、准确的信息，并在发现未授权使用时立即通知我们。
• 我们可因安全、滥用或法律原因暂停或终止账户。

四、可接受使用

你同意不从事以下行为：

• 违反任何适用法律、法规或第三方权利；
• 上传或传播恶意软件、病毒、勒索软件、钓鱼内容；
• 侵犯版权、商标、专利、商业秘密或隐私权；
• 未经授权访问、扫描、渗透、绕过速率限制或安全控制；
• 对服务进行自动化抓取、爬取、批量注册、倒卖账户或转售访问权；
• 生成或传播仇恨、骚扰、威胁、色情剥削、虚假信息或用于欺骗的内容；
• 将本服务用于高风险场景（医疗诊断、法律意见、金融投资、自动驾驶、武器、关键基础设施）而不经人工专业复核；
• 试图提取系统提示、密钥、其他用户数据，或对模型进行对抗性攻击；
• 以超出正常使用的方式消耗算力（包括加密货币挖矿、代理转发、模型蒸馏）。

我们可自行判断删除违规内容、限制功能或终止账户，并保留依法报告的权利。

五、你的内容

• 你保留上传、输入、创建的內容（"用户内容"）的所有权。
• 你授予我们一项非独占、全球范围、免许可费的许可，仅为提供、维护、保护与改进本服务所必需的目的处理用户内容；该许可在你删除内容或账户后终止（备份与法律留存除外）。
• 你声明并保证：你拥有用户内容的必要权利，上传不侵犯他人权益，且不包含非法内容。
• 你可在设置中导出或删除用户内容。删除后可能在一段时间内保留于备份中（最长 30 天）。
• 请勿上传你不希望被处理的敏感信息（如身份证号、医疗记录、银行卡）。

六、AI 输出与第三方内容

• AI 输出不代表我们的观点；我们不对其准确性、完整性、适用性作任何保证。
• 引用来源、链接与文献信息可能来自第三方，我们不对第三方内容的可用性、准确性或合法性负责。
• 你应在依赖 AI 输出前自行核实，尤其是学术引用、数据、法律条文、医疗信息与财务决策。
• AI 可能生成与事实不符的内容（"幻觉"）；请保留人工复核环节。

七、知识产权

• 本服务的软件、界面、品牌、图标、文档与提示词受知识产权法保护；除本条款明确许可外，你不得复制、修改、分发、反向工程或创作衍生作品。
• "rovante"、"Ruocent"、"Ruocent Sunrise" 及相关标识是我们的商标；未经书面许可不得使用。
• 开源组件依其各自许可证授权，详见开源许可。
• 你不得移除或规避版权声明、水印或技术保护措施。

八、费用、配额与订阅

• 当前为免费测试阶段，不收取费用；"Plus"为测试会员标识。
• 我们按自然周统计 token 用量并设置免费配额；配额用尽后可向管理员申请"重置卡"。配额与规则可能调整，调整前会以站内方式告知。
• 正式付费功能上线后，价格、计费周期、自动续费与取消方式将另行公示；你将有机会在扣费前确认。
• 若你位于欧盟且为消费者，你享有法定撤回权；但一经开始履行数字服务并明确同意，撤回权可能受限。我们不会在测试阶段收取费用，因此不产生退款问题。
• 我们保留对明显滥用、转售或规避配额的行为暂停服务的权利。

九、服务变更与终止

• 我们可随时新增、修改或移除功能，或停止提供本服务（全部或部分）。
• 你可随时停止使用并删除账户。
• 若你严重违反本条款，我们可立即暂停或终止访问，并删除违规内容。
• 终止后，本条款中关于知识产权、免责、责任限制、赔偿与争议解决的条款继续有效。

十、免责声明

在适用法律允许的最大范围内，本服务按"现状"和"可用"提供，不附带任何明示或默示的保证，包括适销性、特定用途适用性、不侵权、准确性、 uninterrupted 或无误运行。我们不保证 AI 输出正确，也不保证服务满足你的特定需求。

本条不排除或限制依法不能排除的责任（包括因过失造成的人身伤害、欺诈或消费者法定权利）。

十一、责任限制

在适用法律允许的最大范围内，对于间接、附带、特殊、惩罚性或后果性损害（包括利润、数据、商誉损失），我们不承担责任。就本服务产生的全部索赔，我们的累计责任不超过你在索赔发生前 12 个月内向我们支付的服务费用（若为免费服务，则为 100 欧元）。

上述限制不适用于故意或重大过失、人身伤害、欺诈，或法律强制规定的责任。

十二、赔偿

若你违反本条款、侵犯第三方权利或上传违法内容，导致我们遭受索赔、损失、责任或费用（包括合理律师费），你同意予以赔偿并使我们免受损害。我们会在合理范围内通知你并允许你参与抗辩。

十三、适用法律与争议

• 本条款适用爱尔兰法律，不考虑冲突法规则。
• 争议应首先通过友好协商解决；协商不成的，提交爱尔兰有管辖权的法院。
• 若你是欧盟消费者，你仍享有居住国法律赋予的强制性消费者保护权利，并可向当地消费者机构投诉。
• 欧盟消费者可通过欧盟在线争议解决平台提交争议（如适用）。

十四、一般条款

• 本条款与隐私政策、法律政策、开源许可共同构成完整协议。
• 若某条款被认定无效，其余条款继续有效。
• 我们未行使某项权利不构成放弃。
• 未经我们同意，你不得转让本条款下的权利；我们可在合并、收购或资产转让时转让。
• 标题仅为方便阅读，不影响解释。

十五、联系我们

关于本条款的问题：contact@ruocent.com。

Terms of Service

1. Acceptance

By accessing or using rovante (the "Service") you agree to these Terms, the Privacy Policy and the Legal Policy. If you do not agree, stop using the Service. If you use it for an organisation, you confirm you are authorised to accept these Terms for that organisation.

2. The Service

AI chat, deep research, literature search, note sync, file reading and document generation. The Service is in beta; features, models, quotas and interfaces may change or be discontinued. We may interrupt the Service for maintenance, security, third-party failures or force majeure, and do not guarantee uninterrupted availability. AI output is probabilistic and may be inaccurate, incomplete, outdated or biased; it is not professional advice.

3. Eligibility and accounts

You must be at least 16 and legally able to contract. Login is via Rova single sign-on. You are responsible for your credentials and all activity under your account, must provide accurate information, and must notify us of unauthorised use. We may suspend or terminate accounts for security, abuse or legal reasons.

4. Acceptable use

You agree not to: violate any law or third-party right; upload malware; infringe IP or privacy; access, scan, penetrate or bypass security or rate limits; scrape, crawl, bulk-register, resell accounts or access; generate or distribute hate, harassment, threats, sexual exploitation, disinformation or deceptive content; use the Service for high-risk purposes (medical diagnosis, legal advice, investment, autonomous vehicles, weapons, critical infrastructure) without qualified human review; extract system prompts, keys or other users' data; or consume compute abnormally (mining, proxying, model distillation). We may remove content, restrict features or terminate accounts, and may report violations.

5. Your content

You retain ownership of content you upload or create. You grant us a non-exclusive, worldwide, royalty-free licence to process it solely to provide, maintain, protect and improve the Service; this ends when you delete the content or your account (except backups and legally required retention). You represent that you have the necessary rights and that your content is lawful. You can export or delete content in Settings; backups may persist up to 30 days. Do not upload sensitive information you do not want processed.

6. AI output and third-party content

AI output does not represent our views and comes with no warranty of accuracy, completeness or fitness. Citations, links and literature data may come from third parties; we are not responsible for their availability, accuracy or legality. Verify before relying on output, especially citations, data, legal provisions, medical information and financial decisions. AI may hallucinate; keep a human in the loop.

7. Intellectual property

The software, interface, brand, icons, documentation and prompts are protected by IP law. You may not copy, modify, distribute, reverse-engineer or create derivative works except as expressly permitted. "rovante", "Ruocent", "Ruocent Sunrise" and related marks are our trademarks. Open-source components are licensed under their respective licences — see Open-Source Licences. Do not remove copyright notices, watermarks or technical protection measures.

8. Fees, quotas and subscriptions

The Service is currently free in beta; "Plus" is a test membership label. Token usage is counted per calendar week with a free quota; when exhausted you may request a "reset card" from the administrator. Quotas and rules may change with in-app notice. Paid features, if introduced, will be announced with prices, billing cycles, auto-renewal and cancellation terms before any charge. EU consumers retain statutory rights; withdrawal rights may be limited once digital performance begins with express consent. We may suspend abusive, resold or quota-circumventing use.

9. Changes and termination

We may add, modify or remove features, or discontinue the Service in whole or in part. You may stop using it and delete your account at any time. We may suspend or terminate access immediately for serious breaches and delete violating content. IP, disclaimer, liability, indemnity and dispute provisions survive termination.

10. Disclaimer

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uninterrupted or error-free operation. We do not guarantee correct AI output or that the Service meets your specific needs. Nothing excludes liability that cannot lawfully be excluded (including personal injury caused by negligence, fraud, or statutory consumer rights).

11. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, punitive or consequential damages (including lost profits, data or goodwill). Our aggregate liability for all claims relating to the Service will not exceed the fees you paid us in the 12 months before the claim (or EUR 100 for a free service). This does not apply to wilful misconduct, gross negligence, personal injury, fraud, or mandatory legal liability.

12. Indemnity

If your breach of these Terms, infringement of third-party rights or unlawful content leads to claims, losses, liabilities or costs (including reasonable legal fees), you agree to indemnify and hold us harmless. We will give reasonable notice and allow you to participate in the defence.

13. Governing law and disputes

These Terms are governed by Irish law, without regard to conflict-of-law rules. Disputes should first be raised for amicable resolution; failing that, the competent courts of Ireland have jurisdiction. EU consumers retain mandatory protections of their country of residence and may complain to local consumer bodies, or use the EU ODR platform where applicable.

14. General

These Terms, the Privacy Policy, Legal Policy and Open-Source Licences form the entire agreement. If a provision is invalid, the rest remains in effect. Failure to enforce a right is not a waiver. You may not assign your rights without our consent; we may assign in a merger, acquisition or asset transfer. Headings are for convenience only.

15. Contact

Questions about these Terms: contact@ruocent.com.